From the first contact to a therapy place

• After adding your details (online or by telephone) to our contact list, we will contact you as soon as an appointment is available.

• The duration until the first appointment cannot be predicted from the outset. Depending on your time flexibility, it can take anywhere from a few weeks to over a year. We therefore recommend that you contact other practices at the same time.

• If we have an appointment available, there is the possibility of an initial consultation. We can then only offer you a meeting in this free time slot. Unfortunately, we cannot take into account your working hours or your child’s school hours.

• An initial diagnosis is made during the initial consultation. We will then discuss together what help is indicated for your problem. This includes self-help services, counseling centers, outpatient or inpatient psychotherapy, the entire spectrum of help services.

• If psychotherapy is indicated for you, we can only offer you a few appointments at the beginning if appointments are canceled by our existing patients. If a therapy place is available, the application for cost coverage by your health insurance company will be discussed with you and your psychotherapist. Our practice administration staff will then support you with the application to your health insurance company.

• If the time is right for you and there are free appointments available, it will change to a regular weekly or fortnightly appointment at the same time on the same day of the week once your psychotherapy has been approved by your health insurance company. It can take weeks or months before a therapy place with a fixed regular appointment is allocated.

How much time does psychotherapy take?

• The total duration of therapy can range from a few months to several years. The duration is highly individual and can only be approximately determined during the therapy process after some time.

• The appointments usually take place on a weekly basis, sometimes every 14 days at a fixed time. The duration of a single therapy session is usually 50 minutes. This is quite long compared to an appointment at a GP or specialist practice and requires appropriate planning in advance.